Frequently Asked Questions
Answers to what Saudi businesses ask us most.
Still curious? Here are the questions we hear most often — and if yours isn’t here, our team is one message away.
Start a Project →How long does a website take?
Most launch in 1–3 weeks depending on scope and content.
Do you work in Arabic?
Yes — fully bilingual design, content and SEO.
When does SEO show results?
Typically within 3–6 months with a structured strategy.
Do you offer support?
Yes — maintenance, hosting and growth packages.
Straight answers to the questions we get asked most
We have grouped these by the stage you are probably at. If your question is not here, email info@iitwares.com and we will answer it directly rather than routing you into a sales sequence.
Before you start
What does it cost?
Ranges are published openly on our pricing page. Bilingual brochure websites run SAR 15,000 to SAR 35,000, corporate sites with a CMS SAR 35,000 to SAR 90,000, ecommerce from SAR 40,000, and custom software from SAR 120,000 — all excluding 15% VAT.
How quickly can you start?
Usually within two to four weeks of a signed proposal, depending on current capacity. We will tell you honestly rather than promising a start date we cannot hold.
Do you work with our budget?
Tell us the band. If it fits a scope that would actually help you, we will propose one. If it does not, we will say so and suggest what would — including options that are not us.
During the project
How often will we hear from you?
Weekly demos of working output, plus a named project lead you can contact directly. You will not have to chase us for status updates.
What if we change our mind?
Changes are documented, quoted and scheduled by agreement before they are made. There is a defined process rather than an argument at invoice time.
What do you need from us?
Content, feedback, approvals and system access on an agreed schedule. We hand you a dependency list at kickoff, because client-side delay is the single largest cause of overrun on digital projects.
After launch
What happens at handover?
Source code in your repository, design source files, domain and hosting credentials in your name, analytics access, written documentation and recorded training for your team.
Is there a warranty?
Thirty days of post-launch support covering defects at no charge. Enhancement requests during that window are quoted separately so the distinction stays clear.
Do we have to use you for maintenance?
No. Maintenance retainers are available and most clients take one, but everything is handed over so another team could pick it up. We do not create dependency deliberately.
Quick answers
- Minimum project size: around SAR 15,000 excluding VAT
- Payment terms: 40% start / 30% design approval / 30% pre-launch
- VAT: 15%, added to all quoted figures
- Typical timeline: 4–7 weeks brochure, 7–12 weeks corporate, 12–24 weeks apps
- Languages: Arabic and English delivered natively
- Ownership: code, designs, domains and accounts all transfer to you
- Warranty: 30 days post-launch defect support
- Contracts: fixed scope and price for projects, 30 days' notice on retainers
- Hosting: quoted separately, account held in your name
- Where we work: Riyadh, Jeddah, Dammam and across the GCC
Frequently Asked Questions
What is your minimum project size?+
Around SAR 15,000 excluding VAT. Below that, a well-configured template or a freelancer is usually a better use of your money and we will say so.
What are your payment terms?+
Typically 40% to commence, 30% at design sign-off and 30% before launch. Retainers are billed monthly in advance. Larger engagements are milestone-billed against an agreed schedule.
Do your prices include VAT?+
No. All published and quoted figures exclude the 15% Saudi VAT, which is added at invoice.
Who owns the website when it is finished?+
You do. Source code, design files, domain registration, hosting account and analytics properties all transfer to you at handover.
Do you offer a warranty?+
Yes, thirty days of post-launch support covering defects at no charge. Enhancement requests during that period are quoted separately.
Can we cancel a retainer?+
Yes, with 30 days' written notice. We hand over access, documentation and backups on exit.
Do you sign NDAs?+
Yes. We are happy to sign your NDA before detailed discussions, and confidentiality obligations are included in our standard engagement terms.
How quickly can you start a project?+
Usually within two to four weeks of a signed proposal, depending on current capacity. We will give you an honest date rather than an optimistic one.